Frequently Asked Questions
Everything you need to know about Furrfinds, our treats, shipping, orders, and caring for your dog.
Product Questions
What are furrfinds treats made from?
furrfinds Original Chicken Jerky is made from 100% human-grade chicken. No fillers, no artificial preservatives, and no unnecessary ingredients.
Are your treats suitable for all dog breeds?
Yes. Our treats can be enjoyed by dogs of all breeds and sizes. Always feed according to your dog's size and needs.
Can puppies eat furrfinds treats?
Puppies can enjoy our treats once they are comfortably eating solid foods. If your puppy has specific dietary needs, consult your veterinarian before introducing new treats.
Do your treats contain artificial preservatives?
No. We do not use artificial preservatives in our Original Chicken Jerky.
Are your treats grain-free?
Yes. Our Original Chicken Jerky contains only chicken and does not contain grains.
Shipping & Delivery
Do you ship across India?
Yes. We currently ship across most locations in India.
How long does delivery take?
Most orders are delivered within 3–7 business days depending on your location.
How can I track my order?
Once your order is shipped, you will receive tracking details via email.
Do you offer free shipping?
Shipping promotions may vary from time to time. Any active offers will be displayed during checkout.
Storage & Freshness
How should I store the treats?
Store in a cool, dry place away from direct sunlight.
Should I reseal the pouch after opening?
Yes. Resealing the pouch helps maintain freshness and product quality.
How long do the treats stay fresh?
Please refer to the expiry date printed on the packaging.
Orders & Returns
Can I cancel my order?
Orders may be cancelled before they are dispatched. Please contact us as soon as possible.
Do you accept returns?
Due to the nature of pet food products, opened products cannot be returned.
What if my package arrives damaged?
If your order arrives damaged, contact us within 48 hours of delivery with photos of the package and product.